This TechWatch report was commissioned to investigate the substance behind the hyperbole surrounding ?Web 2.0? and to report on the implications this may have for the UK Higher and Further Education sector, with a special focus on collection and preservation activities within libraries. The report argues that by separating out the discussion of Web technologies (ongoing Web development overseen by the W3C), from the more recent applications and services (social software), and attempts to understand the manifestations and adoption of these services (the ?big ideas?), decision makers will find it easier to understand and act on the strategic implications of ?Web 2.0?. Indeed, analysing the composition and interplay of these strands provides a useful framework for understanding its significance.
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