Agribusiness Call Centres

A call center is an office where a company's inbound calls are received or outbound calls are made. Call centers are increasingly popular in today's society, where many companies have centralized customer service and support functions. Call centers employ many staff in customer service, sales, and support functions.

Call centers are often large offices staffed with representatives who either make or receive phone calls. Depending on the size of the call center, a single office could have anywhere from a few dozen to hundreds of telephone staff. Depending on the needs of the company, call centers can make either incoming or outgoing calls.

Benefits of Call Centre

• Farmers can speak to a person directly.
• Many Call Center representatives are multilingual.
• Calls to these centers are often free or subsidized.
• Call Center services can free up your time allowing you to focus on the work and provide more time for marketing and advertising and less time solving issues.

Call center representatives answer calls professionally and answer queries with intelligence and detailed product knowledge.